State Farm® Insurance Agent Paul James
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Lisa Lockett
June 17, 2026
"Paul James has been my agent for over 25 years; that alone is proof I am pleased with my services. His office offers an array of State Farm services and both he and his staff are always, kind, professional, and responsive. In particular there is Ashleigh C., professionalism at its best. Ashleigh has a kind demeanor, she is very knowledgeable, helpful, always professional, and makes you feel as though you are her number one customer. So while, yes Paul James and his entire staff are a great group of people to work with, Ashleigh is just AWESOME! Ashleigh went above and beyond to assist me without hesitation, making sure all my needs were met. KUDOS Ashleigh! Specifically, to you Ashleigh, I say THANK YOU!"
Michael Thomas
June 11, 2026
"Paul James Great people at state farm"
Trina Smith
June 10, 2026
"This office is awesome, very helpful, great rates and very professional."
Anissa Daniel
May 21, 2026
"I spoke with Lisa in order to obtain a new insurance policy. She returned my call in a timely manner and got me together. The process was so smooth and she was extremely nice. Thank you so much 😊"
Janelle Weithers
March 20, 2026
"I have been with Paul James Statefarm for many many years and I have a variety of different policies held with this firm. My parents also have had their insurance policies issues from Mr. Paul’s firm for longer than I can remember. Thank you for continuing to provide insurance for my family."
Timothy Kenney
March 13, 2026
"Amazing person who genuinely cares."
Rachel Adair
February 5, 2026
"Ashleigh has been a huge help and support as I've been navigating insurance plans and needs for my parents. She's been patient and knowledgeable and answered every question I had with clear and correct information."
Ronald Townsend
January 22, 2026
"I have delt with other insurance companies before, but none offer the quality of customer service as State Farm."
garaptor
January 9, 2026
"I'm glad my friend told me about Paul. He got me a better deal with discounts on my house and vehicle. They are very friendly and professional. I highly recommend."
Moody Moody (Moody)
January 5, 2026
"Professional customer service and support."
ROBY IRLE
December 17, 2025
"It was so nice to get treated like a friend.a absolute wonderful experience coming into this office was a very good experience"
Vickie Lochbaum
December 6, 2025
"Very friendly and helpful."
Wymon Christmas
November 26, 2025
"Good people"
Alberto Sequeira
October 15, 2025
"Thank you very much to Cristina Salazar for the good customer service and patience, that's the most important thing!!!"
Beverly Williams
October 2, 2025
"I have been with Paul James for 20 years I love Paul and hannah and all the agents that work for Paul they are very excellent and caring and I love them!!!"
lifeewith niyaaa
September 18, 2025
"Hannah i thank you for all you do you go above and beyond the call of duty to make sure customer is satisfied I appreciate you very much for all you do and you're very knowledgeable about everything you make me feel like family very friendly everytime I call no matter what is going on always there to assist with no hesitation Paul James state farm you can't go wrong"
Chris Smith
September 18, 2025
"This is a great insurance company they treat me like family they go above and beyond Hannah is always available to help at all times with no hesitation i would tell anyone to choose Paul James State Farm and they are very knowledgeable and very professional if you're looking for an agency they will not disappoint you"
D D
September 18, 2025
"I luv this agency they treat me like family and they go above and beyond for there customers anyone looking for great insurance company they are Christian company best agency i have ever been with Paul James State Farm i refer all my friends and family to this agency"
Pamela Davis
September 16, 2025
"Awesome and friendly service."
C Denard
August 19, 2025
"The team provided exceptional support to my father. They subsequently assisted him with the towing reimbursement process and great customer service like family! 🙌👨👩👧👦 #Support #Reimbursement #CustomerService #Family"
Shellby Miller
August 11, 2025
"Worked with Ashleigh to update my auto policy. She was incredibly helpful and was able to make the necessary changes quickly."
Robert Burdette
August 3, 2025
"The most overpriced company that I do business with a consumer"
Diana P
June 27, 2025
"Me gusta la atención que prestan a los clientes 👍🏻excelente servicio"
Angel Rodriguez
June 18, 2025
"What a great office! I would definitely recommend all my family members & friends. Everyone should get insurance with Paul. Really good agent. He really cares for his employees & customers. The team is also great! They all help each other & are always ready to assist customers. Good insurance & delightful customer service makes happy to be here with Paul. You will not regret coming here! Best State farm agent & has the best representatives!"
J.P. McClinic
June 3, 2025
"Excellent service, kind, considerate & keen awareness of taking care our insurance needs for over twenty years."