State Farm® Insurance Agent Paul James

"Paul James’ State Farm office has been quick to respond and efficient in providing service for every question or need our family has had for both home and auto insurance. They are also incredibly kind and caring, no matter who answers the phone…something you don’t find everywhere but that means a lot. We appreciate all they do."

"I’ve been with Paul James State Farm for about 7 years now. I always get great service. I’ve always spoken to Lisa, Hannah or Barbara and they always go over and beyond to help. Most recently, I’ve conversed with Ashleigh and she went over and beyond to help as well. I love having insurance through Paul James State Farm and will be continuing service here."

"(Translated by Google) Excellent service . Call to request a self-home quote, Miss Jesenia explained to me very well and I stayed with them without hesitation. Thanks again for answering all my questions… I would choose you again, excellent work. (Original) Excelente servicio . Llame para pedir una cotización auto-casa la señorita Jesenia me explico muy bien y me quede con ellos sin dudarlo . Gracias nuevamente por atender todas mis dudas…Los volvería a elegir excelente trabajo."

"Paul James and his staff are the absolute best.! They are professional, friendly and always ready and available to personally assist their customers. I have been with them since 1997 and have been happy with their customer service AND their rates since then. Five Stars to the entire team at Paul James, most specially to Ashleigh C. for ALWAYS being so prompt and patient!"

"Every time I call the office I encounter a nice , pleasant and ready to help individual. I believe I’ve spoken with Lisa, Barbara, Ashley and Hannah on different occasions for different things. I’ve never felt attitude or any negativity no matter the nature of the call… and I ask ALOT of questions. They even call to tell you Happy Birthday on your birthday. Thank you for consistently providing TOP NOTCH customer service ❤️"

"(Translated by Google) Very pleasant experience, always very attentive and pending Everything….., I have my cars and house insured with them and it works much better than other companies. Thank you very much especially to Yessenia for always being kind !!! (Original) Muy agradable experiencia, siempre muy atentos y pendientes de Todo….., tengo mi carros y casa asegurada con ellos y funciona mucho mejor Que otras compañías. muchas Gracias especialmente a Yessenia por siempre ser amable !!!"

"When I made an offer on the home that I currently rent, the owner suggested that I insure with the same company that she had, State Farm. I called for a quote over the weekend. I was pleased and astonished at the level of customer service and competence of the two young people that handled my inquiries for home and car insurance. That convinced me that State Farm was indeed the right choice. The lead went to Paul James State Farm as I reside in his zip code. The people in that office had the same level of competence as the ones from the weekend! At every turn, they continue to exceed my expectations. They are in the neighbor hood and available to the entire community. I proudly recommend this company."

"I've been Paul for more then 20 years and I have always been very satisfied with their service, prices and customer loyalty. I wanted to also recognize Paul for being helpful to me in a time of need. During the COVID-19 crisis I was working from home and a service crew came to bury my fiber cable that had been sitting on the ground for over a month at my house. In the process, they cut my internet and when I called to get someone to come out they told me I had to wait four days. Now, they our laying people off at my job and I can't work. That afternoon, Paul called just to see how I was doing ,which was nice. Basically, since I know him pretty well, I told him about what happened, just to get it off my chest. Amazingly, Paul responded, you can come over here and use my wireless, we have an open room and desk for you. Needless to say, you can't imagine how thankful I was. He set me up at a desk the next day and even put a nameplate on it, with my name, telling me he wanted me to be official, how nice. I worked from there for three days until the day of the repair. I was a bit sad to leave, I had enjoyed Paul's company and while I was there, I could see how dedicated he is to all of his customers, as he was calling every one of them to check on them during the crisis. Paul exemplifies the definition of stellar dedication to his staff, his job and his customers. LIKE A GOOD NEIGHBOR is true. Paul James showed me that. I would never consider using anyone else. Only wish I could give more stars!!"