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State Farm® Insurance Agent Paul James

4.9 out of 5 average rating (68 reviews) View Paul James's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Alexandria Tidwell

May 9, 2023

5  out of  5 rating by Alexandria Tidwell
"Great customer service!!"

Rosa Coronel

May 5, 2023

5  out of  5 rating by Rosa Coronel
"(Translated by Google) Very good service, friendly and cooperative at all times. Thank you STATEFARM (Original) Muy buen servicio,amable y cooperativo en todo momento .. Gracias STATEFARM"

Billy Harper

April 26, 2023

5  out of  5 rating by Billy Harper
"They treat you like family.They go beyond what any other insurance company will do to help you. Really is a Pleasure to have them as my agent."

Steven Maddox

March 28, 2023

5  out of  5 rating by Steven Maddox
"I have been with State Farm Insurance and Paul James for years. Whenever I have had a problem Paul was just a phone call away and there to take care of the issue. Five stars for Paul James and his officer team."

Kiki White

March 13, 2023

5  out of  5 rating by Kiki White
"I love this team of ladies. I've been with them a couple years now. They are so professional, friendly and give great customer service. Thank you Ms. Lisa, Ashleigh and Yeshenia."

Tiffany Williams

March 9, 2023

5  out of  5 rating by Tiffany Williams
"I have been with other company’s and my experience wasn’t so good since I’ve been with State Farm the whole staff over there just makes my life so much easier. I’m very forgetful when it comes to remembering my payment date but all of the nice ladies make sure they send me reminders and reminders to keep me on track, they for sure go the extra mile when life gets busy and hectic I must say they have my back😊so i’m giving a special thanks and appreciation to Yeshinia, Lisa and Ashleigh If I forgot anyone know that I so appreciate you too!!!!!"

Geo V

March 8, 2023

5  out of  5 rating by Geo V
"Very friendly and helpful customer service"

Shay Kimber

March 8, 2023

5  out of  5 rating by Shay Kimber
"Been dealing with this office for several years and I don't have one complaint. Customer service has always been great."

Jackie Clay

March 7, 2023

5  out of  5 rating by Jackie Clay
"My agent was supper nice, was informative made it easy to check my other insurance, Saved me $, Thanks."

Andrea Colbert

February 27, 2023

5  out of  5 rating by Andrea Colbert
"Growing up my mom always had insurance with State Farm and has been a loyal customer to Paul James. When I decided on car insurance there was no other option than using Paul James and State Farm. I’ve always received great customer service and support from everyone!"

Mario Funez

February 27, 2023

5  out of  5 rating by Mario Funez
"Excellent service thank you for your help"

Victor Lee

February 24, 2023

5  out of  5 rating by Victor Lee
"Well,Paul James is the best agent that I have ever had ,plus the people that work under him or knowledgeable and very helpful,best State farm/Paul James is the best,Hands Down."

Chuck Faison

February 23, 2023

5  out of  5 rating by Chuck Faison
"Great staff Great company Very understanding and helpful Ms.Lisa is the best"

sonya rosser

February 17, 2023

5  out of  5 rating by sonya rosser
"My experience with this agency has been phenomenal over the past twenty years. The staff has always been professional, knowledgeable, and attentive to all of my needs. I refer a lot of my clients to State Farm but in particular to Paul James' agency. Amongst all this technology, the consumer still wants a hands on professional and caring business relationship to deal with. Thank you Paul James and your staff for going above and beyond the call of service. God Bless"

Marhyia Cook

January 23, 2023

5  out of  5 rating by Marhyia Cook
"They are extremely helpful. The whole office are the sweetest people ever. They are more than professional. I love the team and for the slightly higher rate it’s worth it"

Heather Kuhn

January 16, 2023

5  out of  5 rating by Heather Kuhn
"Paul James’ State Farm office has been quick to respond and efficient in providing service for every question or need our family has had for both home and auto insurance. They are also incredibly kind and caring, no matter who answers the phone…something you don’t find everywhere but that means a lot. We appreciate all they do."

Khadeshia Kellam

January 12, 2023

5  out of  5 rating by Khadeshia Kellam
"I’ve been with Paul James State Farm for about 7 years now. I always get great service. I’ve always spoken to Lisa, Hannah or Barbara and they always go over and beyond to help. Most recently, I’ve conversed with Ashleigh and she went over and beyond to help as well. I love having insurance through Paul James State Farm and will be continuing service here."

Brenda Olvera

December 23, 2022

5  out of  5 rating by Brenda Olvera
"(Translated by Google) Excellent service . Call to request a self-home quote, Miss Jesenia explained to me very well and I stayed with them without hesitation. Thanks again for answering all my questions… I would choose you again, excellent work. (Original) Excelente servicio . Llame para pedir una cotización auto-casa la señorita Jesenia me explico muy bien y me quede con ellos sin dudarlo . Gracias nuevamente por atender todas mis dudas…Los volvería a elegir excelente trabajo."

D'undre Anderson

December 9, 2022

5  out of  5 rating by D'undre Anderson
"Great customer service always!!!"

Tara Borders

December 8, 2022

5  out of  5 rating by Tara Borders
"Everyone in this office is so, so helpful and very nice and attentive too my needs. It’s always great when you are treated special. Thanks so much!!!"

Maritza Mendez

December 3, 2022

5  out of  5 rating by Maritza Mendez
"Paul James and his staff are the absolute best.! They are professional, friendly and always ready and available to personally assist their customers. I have been with them since 1997 and have been happy with their customer service AND their rates since then. Five Stars to the entire team at Paul James, most specially to Ashleigh C. for ALWAYS being so prompt and patient!"

Jameca Johnson

November 17, 2022

5  out of  5 rating by Jameca Johnson
"Every time I call the office I encounter a nice , pleasant and ready to help individual. I believe I’ve spoken with Lisa, Barbara, Ashley and Hannah on different occasions for different things. I’ve never felt attitude or any negativity no matter the nature of the call… and I ask ALOT of questions. They even call to tell you Happy Birthday on your birthday. Thank you for consistently providing TOP NOTCH customer service ❤️"

Amy Bowyer

November 9, 2022

5  out of  5 rating by Amy Bowyer
"Paul and his staff take great care of my family and have for several years!"

Reginald Everett

October 19, 2022

5  out of  5 rating by Reginald Everett
"I've been with agency for five years. The customer service is impeccable! The people are friendly. Because they know i'm busy and forgetful, they always contact me to remind me to make a payment."

Emily Owens

October 14, 2022

5  out of  5 rating by Emily Owens
"I always feel very welcomed at Paul James office!"