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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Conrad

Bob Conrad

August 22, 2024

5  out of  5
rating by Bob Conrad
"Extremely friendly and helpful!"
We responded:
"Thank you Bob! We appreciate you and your business!"
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Robert Lee

July 19, 2024

5  out of  5
rating by Robert Lee
"They are always friendly and they check on you as well as notify of any new or pending issues."
We responded:
"Thank you Robert! We greatly appreciate you and your business!"
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Garrett Griswell

July 9, 2024

5  out of  5
rating by Garrett Griswell
"Paul is a great agent have been with him for many years."
We responded:
"Thank you Garrett! It is a privilege to serve as your and your family's agent--thankful for all of you! Thank you for the review!"
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Janine Mayo

June 20, 2024

5  out of  5
rating by Janine Mayo
"I have been working with this office for over a decade. I always receive great customer service the agents when you speak with them you know that they care about the customer. The staff is very patient. Staff following up making sure you’re getting what you needing and fully understand the product your purchasing.Love Paul James office and the whole staff is awesome."
We responded:
"Thank you so much Janine! We appreciate you greatly--you are part of our family!"
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Maria Prada

May 22, 2024

5  out of  5
rating by Maria Prada
"Excelente servicio, me colaboran y solucionan cada vez que llamo, y obtengo 100% de solución, quiero dar mi agradecimiento total a esta oficina en especial para Graciela Salazar quien ha sido una persona incondicional y muy colaboradora."
We responded:
"Gracias Maria!! Gracias por ser parte de esta agencia appreciamos mucho su negocio. "
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Letesha Jones

May 9, 2024

4  out of  5
rating by Letesha Jones
"Always courteous, knowledgeable and professional! Great customer service!"
We responded:
"Thank you Letesha! We appreciate your business and the kind words!"
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San San

April 23, 2024

5  out of  5
rating by San San
"I love Paul James and his staff. I have never had any issues with them, and there customer service is always awesome. His entire team has the knowledge needed to answer your questions and assist you."
We responded:
"Thank you for the review San! It is an honor to serve as your insurance agent!"
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Mayra Godinez

April 9, 2024

5  out of  5
rating by Mayra Godinez
"Graciela is very kind, patient and professional. Always a pleasure to deal with. Thank you Paul James - State Farm Insurance."
We responded:
"Thank you for the 5 star review--we appreciate your business!"
Profile photo of Graciela Salazar

Graciela Salazar

April 9, 2024

5  out of  5
rating by Graciela Salazar
"This agent really cares for your insurance needs I wish I would have known about him sooner. I love my agent and staff they are very knowledgeable, friendly & respond in a timely manner."
We responded:
"Thank you, Graciela--we appreciate you and your family!"
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Sheryl C Miller

March 29, 2024

5  out of  5
rating by Sheryl C Miller
"I have been with Paul James State Farm for over 25 years. They have always been helpful, prompt and claims filed quickly. Hannah Garrison is the best. She has helped me numerous times. She is always patient, friendly and efficient."
We responded:
"Thank you so much for the review--it is an honor and privilege to serve as your insurance agent!"
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KAT A

February 1, 2024

5  out of  5
rating by KAT A
"Everyone is so proactive and helpful at this office."
We responded:
"Thank you so much! We appreciate the opportunity to serve as your insurance agency!"
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Vera Renczi

January 31, 2024

5  out of  5
rating by Vera Renczi
"If I could rate higher stars I would! I have been a customer of Paul James for years. Any time I have needed assistance, this agency has gone above and beyond to assist with my insurance needs. My daughter went to another State Farm agency and now calls all the time saying she misses the customer service that she had with Paul James agency. She will be a customer again when she moves back to Ga. I highly recommend this agent for all insurance needs!!"
We responded:
"Thank you Vera Renczi! You are of great worth to this agency and me personally--appreciate you letting us serve as your insurance agency!"
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Elaine McElreath

January 26, 2024

1  out of  5
rating by Elaine McElreath
"Worst insurance company ever. They take your money but will not cover or hold your money on what is considered covered. Legalized scam. Not worth one star but that is as low as you can go."
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Luis Sorto

January 25, 2024

5  out of  5
rating by Luis Sorto
"Really good people and professional l have my insurance over 17 years and recommended this place"
We responded:
"Thank you so much! We appreciate you--it is an honor to serve as your agent!"
Profile photo of Angela Henderson

Angela Henderson

December 27, 2023

5  out of  5
rating by Angela Henderson
"Great service from the Paul James State Farm Team! Appreciate the kindness, professional and prompt attention that is always provided to me and my mom. We have been with State Farm for over 30 years! Grateful! The Henderson Family"
We responded:
"Thank you so much for the kind review Angela! We are thankful for your customers like you!"
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Danielle Neal

December 22, 2023

5  out of  5
rating by Danielle Neal
"I have been with Paul James State Farm since 2015 when I moved to Georgia. They have the best customer service ever. The level of professionalism, great customer service, prompt response, and knowledge keeps me as a customer. I can trust that they have me covered! Happy customer ❤️"
We responded:
"Thank you so much for the kind review Danielle! It is an honor and privilege to serve as your insurance agent! Thank you again!"
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Ashley Almstead

December 15, 2023

5  out of  5
rating by Ashley Almstead
"Ashleigh always takes good care of me, appreciate you guys."
We responded:
"Thank you Ashley--we greatly appreciate your business!"
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Dave Shope

December 15, 2023

5  out of  5
rating by Dave Shope
"I have been doing business with Paul for over ten years. I could not ask for better or more friendlier services. There are plenty of ways to earn discounts also. I highly recommend this agency for all your insurance needs!"
We responded:
"Thank you Dave--greatly appreciate the kind words and your business!"
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April Hadley

November 7, 2023

5  out of  5
rating by April Hadley
"The Staff members are amazing! They always answer my calls, are patient with answering my questions and offers additional support with my concerns."
We responded:
"Thank you so much for the kind review April! We appreciate you!"
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Kendra F

October 19, 2023

5  out of  5
rating by Kendra F
"The team over at Paul James State Farm is very courteous, helpful and responsive!"
We responded:
"Thank you so much Kendra!! Greatly appreciate your kind review and your business!"
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devin Simmons

October 4, 2023

5  out of  5
rating by devin Simmons
"Well where to begin I have a very large family several teenagers are starting to drive in the last 2 years James State farm has been amazing there are certain ladies that I would recommend but it want to mention names cuz I don't know everybody in the office but the two that I've dealt with have been amazing the customer service is astronomical and the coverage is as cheap as you're ever going to find in today's time they are easy to talk to and know exactly how to answer any questions that you need highly recommend them Go State farm James State farm"
We responded:
"Thank you so much Devin! We appreciate your kind words and your business! It is an honor to serve as your insurance agency!"
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jasmine

September 28, 2023

5  out of  5
rating by jasmine
"I needed car insurance and the staff was very effective, friendly and FAST."
We responded:
"Thank you Jasmine!! We appreciate you and your business!"
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Jessica Hayes

September 27, 2023

5  out of  5
rating by Jessica Hayes
"This office is the best! I was in a bind because my old homeowners insurance couldn't be bothered to get me the information I needed after a week of phone calls. The ladies in this office were able to help me in one phone call! They were all so kind and caring and talked me through everything! The quote they gave me was also about half the price of the other carrier!"
We responded:
"Thank you Jessica--so glad we were able to help you with your homeowners insurance. Thank you for your business and your kind words!"
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Amerido Berrios

September 22, 2023

5  out of  5
rating by Amerido Berrios
"Customer service was phenomenal"
We responded:
"Thank you Amerido! We greatly appreciate your business!"
Profile photo of stephanie Hemphill

stephanie Hemphill

September 19, 2023

5  out of  5
rating by stephanie Hemphill
"Amazing staff. Thank you all for everything you do to help me when I need it"
We responded:
"Thank you so much for your kind review! It is an honor to serve as your insurance agency--thank you for your business!"